Last Updated: 01/01/2025
Welcome to Royal Bengal Book. By accessing or using our website (https://royalbengalbook.online/) and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Services Overview
Royal Bengal Book is an online platform that connects customers with independent service professionals for home services such as cleaning, repairs, and maintenance. We act as a facilitator and do not directly provide services.
2. User Eligibility
By using our platform, you confirm that:
- You are at least 18 years old
- You can enter into legally binding agreements
- You will use the platform for lawful purposes only
3. Booking & Service
- Users can book services through our website or application
- Service availability may vary based on location and provider
- Once a booking is confirmed, a service partner will be assigned
- Delays may occur due to unforeseen circumstances
4. Pricing & Payments
- Prices are displayed on the platform and may vary depending on service requirements
- Payments can be made online or offline (if applicable)
- Royal Bengal Book reserves the right to update pricing at any time
- Additional charges may apply for extra work requested during service
5. Cancellation & Refund
- Users may cancel bookings within the allowed time frame
- Cancellation charges may apply depending on timing
- Refunds (if applicable) will be processed within a reasonable period
- No refund will be issued once the service has been completed
6. User Responsibilities
- Provide accurate information during booking
- Ensure safe and proper working conditions for service professionals
- Avoid misuse of the platform or fraudulent activities
7. Service Partner Responsibility
- Service partners are independent professionals
- Royal Bengal Book is not responsible for their actions, but we take feedback seriously and may take action if necessary
8. Liability Limitation
Royal Bengal Book shall not be liable for:
- Any indirect or incidental damages
- Loss or damage caused during service
- Delays or service interruptions beyond our control
9. Privacy
Your use of our platform is also governed by our Privacy Policy. We are committed to protecting your personal information.
10. Intellectual Property
All content on this website, including text, logos, and design, is the property of Royal Bengal Book and may not be used without permission.
11. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the platform means you accept the updated terms.
12. Contact Us
If you have any questions about these Terms & Conditions, you can contact us: